Loading... Please wait...In rear cases we need the MEP Number from your Blackberry phone. Please follow these instructions to obtain MEP Number, and email us the MEP number.
1. Access the “Help Me” menu by pressing Alt+CAP+H key (hold all three keys at the same time from main menu). Notice: For Pearl and other sure-type model; hold Alt (Bottom left) and type EACE (character is not case sensitive). For Storm; hold the BACK arrow and tap the screen in the following area: TOP LEFT, TOP RIGHT, TOP LEFT, TOP RIGHT.
2. Find the following these three information:
2.a. Blackberry Device PIN (example): 21c16f55
2.b. App Version (example): 5.0.0.400 (633)
2.c. Uptime (example): 292512
Click here to open a popup window for MEP Key Generator
3. Type the Key in your Blackberry from the Help Me menu (same screen from you taken the data in step 2). *Remember to press Alt button for the numbers (example: if Key is 1A2B, you need to press Alt+1, A, Alt+2, B, character is not case sensitive). You will not see anything on the screen as the key is being type. If nothing happen after you type, go back and re-input the Uptime and App Version that you see in the Help Me menu.
4. Open the \’OS Engineering Screens’ and go to \’device information\’. Please scroll down and you will find your Blackberry MEP Number.